Website Users: Overview
The term Website User refers to any admin portal user, including supervisors who need to access reports, and traditional Administrators who need to update passwords and make configuration changes.
To view and make changes to a list of website users, your own user account will need to be given the Can Administer Other Website Users permission. Speak to a system Administrator to request this.
How do I access the list of website users for a Customer?
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Access the resources page for the intended Customer.
How do I access resources for a specific Customer?
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Access the details page for the intended Customer.
How do I access the details of a specific Customer?
- Type the Customer’s name into the search field at the top of any page.
- Click the intended Customer in the search results. This opens the Customer Details page.
- Select the Customer Resources tab.
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- Click the Users and Access Policy hyperlink.
Alternatively, while viewing any page relating to the intended Customer, you can hover over their name in the top navigation bar, then select Users and Access Policy from the resulting menu.
How do I access the list of website users for my own organisation?
- Hover the cursor over your company name in the top-left corner of any page. This will open a context menu.
- Select Users and Access Policy. This opens the Users page, with the User List tab selected.