[COMMAND]

Highlighting an Audio Recording

The recording_highlight command is used to highlight the ongoing audio recording of a specific call. It is typically invoked by an Agent to allow the call to be evaluated post-completion.

Calls with a highlighted audio recording will be marked by a distinct yellow background in the corresponding call log table.

Parameters

recording_type
required
string

Set this to "audio".

call_id
required
number

The ID of the call being recorded.

Example Request

Copy
{"command":{"command_type":"recording_highlight","recording_type":"audio","call_id":857282704}}

Responses

On Success:

If the call recording was successfully highlighted, a recording_info event is returned containing details of the action.

On Failure:

Failure to highlight a call recording—for example, because there is no active recording to highlight—will result in a recording_info event containing details of the action.