[COMMAND]

Routing a Call Via an IVR Path

The call_yoyo command is used to redirect a call along an available exit path from its current IVR node. For example, it could be used to move the caller out of their current queue and into a suitable post-call survey node.

Any operator involved with the redirected call will be disconnected from it as a result.

Parameters

call_id
required
number

The ID of the intended call.

path_id
required
number

The number associated with the intended path from the current IVR node.

Example Request

Copy
{"command":{"command_type":"call_yoyo", "call_id":6478, "path_id":8}}