[COMMAND]
Routing a Call Via an IVR Path
The call_yoyo
command is used to redirect a call along an available exit path from its current IVR node. For example, it could be used to move the caller out of their current queue and into a suitable post-call survey node.
Any operator involved with the redirected call will be disconnected from it as a result.
Parameters
call_idrequired |
number |
The ID of the intended call. |
path_idrequired |
number |
The number associated with the intended path from the current IVR node. |
Example Request
Copy
{"command":{"command_type":"call_yoyo", "call_id":6478, "path_id":8}}