[COMMAND]
Starting an Outdialler Call
The call_start_outdialler command is used to make an outbound call on behalf of an operator. To begin with, the operator nominated to make the outbound call will be prompted to answer their phone, at which point the outbound call begins.
This command will first check for an available, appropriate licence for the intended operator. If no such licence exists, the command will fail.
Calls made using this command may target either a traditional phone number or another operator. For that reason, either operator_id_to_call or phone_number_to_call must be specified, but not both.
Parameters
operator_idrequired |
number |
The ID of the operator who will be making the outbound call. |
operator_id_to_calloptional |
number | If the outbound call is to another operator, include their ID here. Otherwise, omit this parameter. |
phone_number_to_calloptional |
number | If the outbound call is to a traditional phone number, include that here. Otherwise, omit this parameter. |
server_idoptional |
number | To use a specific telephony server to make this call, include its unique ID here. Otherwise, omit this parameter and an appropriate server will be chosen by the system. |
Example Request
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{"command":{"command_type":"call_start_outdialler", "operator_id":8008, "operator_id_to_call":"", "phone_number_to_call":0124 365 0987, "server_id":""}}