[COMMAND]

Hanging Up a VoIP Call

The voip_hangup command is used to hang up the active call to a specific operator's TelXL VoIP softphone. The caller may remain in the call afterwards, for example to complete a feedback survey as part of their current queue.

This command and those related to it only affect operators using VoIP phones.

See also: Ending a Call

Parameters

operator_id
required		 number

The ID of the operator in receipt of the VoIP call.

Example Request

Copy 
{"command":{"command_type":"voip_hangup", "operator_id":12}}