[EVENT]
A Call Starts
A call_start
event occurs whenever an inbound call reaches the TelXL platform. It contains information about the caller, and about the number they dialled.
Parameters
call_id | number |
The unique number allocated to the call by TelXL. |
cli | string | The Calling Line Identification (CLI) provided by the caller, in local format. If the caller has chosen to withhold this, its last six digits will be replaced by # symbols. |
dialled_number | string | The number dialled by the caller, in local format. |
dialled_number_name | string | The name associated with the dialled_number . |
service_name | string | The name of the service to which the dialled_number belongs. |
Example Response
Copy
{"event":{"event_type":"call_start", "call_id":1, "cli":"0123 456 7890", "dialled_number":"0987 654 3210", "dialled_number_name":"Jimmy McGee", "service_name":"McGee Co IVR"}}