[EVENT]

A Call Starts

A call_start event occurs whenever an inbound call reaches the TelXL platform. It contains information about the caller, and about the number they dialled.

Parameters

call_id number

The unique number allocated to the call by TelXL.

cli string The Calling Line Identification (CLI) provided by the caller, in local format. If the caller has chosen to withhold this, its last six digits will be replaced by # symbols.
dialled_number string The number dialled by the caller, in local format.
dialled_number_name string The name associated with the dialled_number.
service_name string The name of the service to which the dialled_number belongs.

Example Response

Copy
{"event":{"event_type":"call_start", "call_id":1, "cli":"0123 456 7890", "dialled_number":"0987 654 3210", "dialled_number_name":"Jimmy McGee", "service_name":"McGee Co IVR"}}