Tariffs: Overview

The cost of any call on a service—whether it be inbound, outbound, or internal enquiry—is determined by an assigned Tariff. This is not the same as the cost of per-feature billing, which is driven by one or more Price Lists.

See also: Price Lists: Overview

A single tariff can determine the cost of any call based on the number dialled and the originating call provider. All tariffs (other than the main, system-wide tariff) are based on a template, and inherit each of their cost rates from that template except where explicitly defined.

  1. Access the Partner Properties page.
    1. Hover the cursor over your company name in the top-left corner of any page. This will open a context menu.
    1. Select Your PartnerProperties. This opens the Partner page, with the Contact Details tab selected.
  1. Select the Tariffs tab.

Only certain users have permission to create and modify tariffs. If you believe you should be able to do this but cannot, contact Support for assistance.

Further Reading