Creating a Basic Number Translation Service (NTS)

The following describes how to create a new number translation service on behalf of an existing Customer. This type of service is used to handle incoming calls made to specific phone numbers, redirecting them calls to a nominated phone number.

If you haven't already created the Customer that will operate this service, you will need to do that first. While doing so, you can set up an initial service for the Customer, and you can then add more services as needed.

Implementation

To make changes to any service created by this wizard, access its Service Details page.

  1. Access the list of services for the intended Customer.

    1. Access the details page for the intended Customer.

      1. Type the Customer’s name into the search field at the top of any page.
      2. Click the intended Customer in the search results. This opens the Customer Details page.
    1. Select the Services tab.

  1. Select The Add Services Wizard. This opens a new page.

  2. Click Next to access the Customer tab, from where you can continue the creation process.