The Notifications Tab

Previous: The Creation Tab

This part of the process provides a summary of the request to create your intended services. It includes tools for notifying individuals and organisations of the changes via e-mail.

Implementation

  1. Tick any of the check boxes under Logs Generated During Creation to view specific details about the creation process. You can hide the information once more by clearing the corresponding check boxes.
  2. If you want to notify by e-mail any of the organisations involved in the service—such as the customer, reseller, or client—tick the relevant check box and provide a subject line and message body using the fields provided. Certain e-mail forms include other options, such as whether or not to attach additional information to the e-mail. Each of these e-mails will be sent on completion of this process.
  3. Use the final drop-down to choose what page you want to be taken to after exiting the wizard. This could be a summary of the new service or its customer, or you can ask to be taken back to the start of the wizard to create more services as needed.
  4. Click Finish to conclude the process and create the requested services. All requested e-mails will be sent, and you will be redirected to the page you specified.

You can make changes to any service created by this wizard by accessing its Service Details page.